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FAQs
We compiled some of the frequently asked questions with our responses to them to make it simpler for you ☟
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What if I’ve never done Reformer Pilates before?No Sweat! Well, you will sweat but no problem if you are a total beginner! We love introducing people to this amazing method of body conditioning. If you are a Pilates Virgin, consider yourself in good hands! Join our White Level class & our team will ease you into the basics while giving you an effective and challenging workout. You will get hooked as soon as you start and before you know it, you will become a seasoned practitioner taking all the classes we have to offer with confidence and poise. We are with you every step of the journey.
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Do I need to book a private session before joining group classes?If you're completely new to reformer Pilates, we recommend starting with a private session or beginner class to get comfortable with the equipment and movements. However, it’s not mandatory — our instructors are happy to guide you in group settings if you're generally fit and injury-free. Just let us know you’re new when booking!
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Do you allow walk-ins or is it bookings only?We welcome walk-ins, but classes often fill up, so we recommend pre-booking online to avoid missing out. Booking in advance also ensures you get your preferred time and spot.
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Can I try just a single class?Yes! You can book and pay for a single class directly through our online schedule — no membership or commitment required. It's a great option if you want to test the waters. However, our Intro Offers are the most cost-effective and supportive ways to get started: Intro Offer: 3 group classes – perfect for getting a feel for the studio and our class styles. Intro Pro: 1 private session + 2 group classes – ideal if you're feeling a bit nervous or want extra guidance before joining a group.
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How often should I do Reformer Pilates?It depends on the results you want to achieve and how quickly you would like to achieve them. The more often you work out, the quicker you see and feel improvement. We recommend clients do pilates 4 times a week. We are aware that for most people this can be challenging, so we will work with you to identify the ideal number of classes per week that will help you achieve your health goals. Most of our clients do Pilates 2-3 times per week. Once a week is beneficial, but results will be slower, unless you are also practicing at home.
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Do you offer private sessions or 1-on-1 training?Yes! We offer private reformer Pilates sessions for those who prefer personalized attention, are recovering from injury, or want to work on specific goals. Private sessions are by appointment only — please contact us directly to book or learn more.
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I have a pre-existing injury. Is Pilates a good idea?Pilates is excellent and safe for someone in physical therapy. It is a system of body conditioning that is both gentle and athletic, known for its “feel good” and body transforming results. All classes are customized to meet our clients’ needs, we take extra care to ensure that our student’s individual health goals and concerns are addressed. However, you must be cleared by your physio first and please let us know so we can modify the exercises accordingly.
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My doctor /chiropractor /friend/PT told me to try Pilates to help with back pain.In most cases, yes. However, back pain can have numerous causes, some of them very serious and any exercise could worsen pain. We require you to let your teacher know what is going on with your body. Serious back pain issues is often best handled in private sessions, at least initially. Our group classes are focused more on fitness than rehab. Our teachers will make sure you work the core and emphasize stabilizing through the pelvic and shoulder girdles, which can fix a lot of aches and pains
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Is Pilates weight training? Is it better than weight training?Pilates apparatus uses springs that provide resistance. Pilates is not pure weight training, it also offers flexibility. The springs offer what’s called progressive resistance. That means that the further you stretch them, the harder you’re working. Springs provide flowing, effective stretching simultaneous to strengthening. Plus, it’s easier to take springs safely through multiple planes of motion. Try it out – you’ll be surprised at the results you can get, and how quickly you can see results. If you compare the Pilates apparatus to weight machines, you’ll work harder on the apparatus since you have to stabilize your body, just like you would in everyday life. Weight machines do all of the stabilizing for you.
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Who can benefit from reformer pilates?– People needing special consideration to injured and problem areas including back pain, scoliosis, shoulder issues, fibromyalgia etc – The super fit: athletes, dancers, and martial artists – Women who are pre and post-natal – Anyone wanting to shape and define their body In ten sessions you can feel the difference, in twenty you can see the difference, and in thirty sessions you have a whole new body. ~ Joseph Pilates
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How do I book classes?Booking is simple! Here's how it works: Purchase your pass first - Start with our intro offer (3 classes) or choose a membership package that suits your needs Book your classes - Once you've bought your pass, you can immediately book sessions through our website at www.tunuspace.ie/classes or via the Momence app - Android or iOS Choose your level - Classes are color-coded by difficulty: White (Beginner), Green (Improver), Blue (Intermediate), Black (Advanced), plus our specialty classes Arrive 10 minutes early - This gives us time to show you around and get you comfortable, especially for your first visit Remember the deadline - You must arrive no later than 5 minutes past the scheduled start time, or doors will be locked and you'll forfeit your class credit Can I book the same time slot each week? Yes! Many of our clients love the consistency of a regular weekly slot. Once you've purchased your pass or membership, you can book multiple sessions in advance. Just remember our 24-hour cancellation policy if your plans change - cancel before the 24-hour window to keep your class credit, otherwise you'll lose it (plus a €5 no-show fee if you don't cancel & don't attend).
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What do your class levels mean?We've designed our class system using a color-coded progression similar to Tae Kwon Do belts, so you always know where you belong and where you're headed next. Our Core Progression System White Level - Beginner We welcome complete beginners with open arms - no previous Pilates or exercise experience needed! Our highly qualified instructors will guide you through foundational exercises in a nice, flowing way. You'll get familiar with our Reformer machines while building initial strength and flexibility. Fair warning - our clients often get addicted to it! Green Level - Improver Once you've completed at least 10 beginner classes with us, it's time to turn up the heat! You're now comfortable with the Reformer, so we challenge you a bit more to build even greater strength and improve your overall fitness. If you're unsure about readiness, just ask your instructor. Blue Level - Intermediate For our experienced regulars who are completely comfortable on the Reformer. We make these classes more dynamic and fast-paced to give you that full-body workout you're craving. We recommend completing at least 10 Improver sessions before levelling up. Black Level - Advanced Reserved for our most dedicated clients who've completed at least 50 lessons with us and are ready for a real challenge. We focus on advanced core strengthening with complex balance and active movements - what we call "Intermediate leaning Advanced." Our Specialty Sessions Abs & Peaches Perfect for clients who've completed at least 10 lessons and want to focus on building a strong core and sculpted glutes. We target your abs, glutes, and legs while enhancing muscle tone, stability, balance, and posture. Cardio Sculpt Designed for clients with at least 10 lessons under their belt who want to add some energy to their routine. We combine core strengthening with cardio moves using our jumpboards - it's a great way to energize after your work week. Stretch & Release Our most inclusive class, suitable for everyone. Whether you're recovering from injury (with doctor clearance), dealing with joint stiffness, need mid-week stress relief while working remotely, or you're a senior looking for low-impact exercise, we've got you covered. Just let us know about any conditions so we can modify appropriately. Getting Started We recommend beginning with our intro offer - 3 sessions over 3 weeks to experience different classes and find your fit. New to Reformer Pilates? Start with White Level. At your 3-session mark, we'll check in about your goals and suggest the ideal membership for your desired frequency, whether that's once a week or three times weekly.
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How long are the classes?Our group reformer classes run for 50 minutes, offering a full-body workout that fits into your day. Private sessions are typically 60 minutes, giving extra time for personalised guidance and programming.
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What should I wear to Reformer pilates?Dress comfortably so that your movement is not restricted, but try not to wear clothing that is too loose fitting. It is important that the instructor be able to observe your body as you move. You will not need your shoes upon arrival, pilates exercises are done in socks. Socks are mandatory, preferably wear grippy socks. We have some socks for sale at the studio, but your regular socks are fine as well, as long as they aren’t slippery.
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Can I use my phone or take photos/videos during class?To maintain a focused and respectful environment, phone use and filming are not allowed during class. You’re welcome to take photos before or after class, but please do not photograph or film anyone else without their consent — we value everyone’s privacy. If you’d like to capture something in the studio, just check with your instructor first.
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Grippy Socks are required – Shop Online or In StudioYou can now purchase grippy socks online or directly in our studio via our point-of-sale system. If you order online, just send us an email or text to arrange a collection time. Want to see them in person first? We have a selection available to browse in the studio. Returns & Exchanges Returns, refunds, or exchanges are available only for unopened socks in their original, undamaged packaging, and must be made within 30 days of purchase.
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Is there parking outside the studio?There is limited street parking outside the studio, on Blackberry Lane. However, there's ample parking at St. Mary's Community Centre Public Car Park - Richmond Hill. The parking rate at this parking lot is €2 per hour.
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Do you have showers or changing rooms?We don’t have dedicated changing rooms or showers, but we do have two clean and spacious bathrooms that can comfortably be used for changing before or after class. Most clients arrive in their workout gear ready to go, but you're welcome to use the facilities if you need a quick change.
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Can I bring my Friends/Family in using my pass?No. All our passes are non-shareable. We only allow you to bring people in using your pass during Friends and Family week, like we did in December 2023. Some memberships have guest passes, which allow you to bring family and friends once per guest. However, you can refer friends and family and if they purchase a classpack and/or membership, both of you would receive some money credits. If you refer 5 people and they get memberships, you can get a whole month on us :). The best way to create community is to invite like-minded people.
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What should I expect in my first class?Your first class will be in our White Level (Beginner) session where our instructors will guide you through the basics of the Reformer machine and fundamental Pilates movements. Classes are 50 minutes long with a maximum of 10 people(since Sept'25), so you'll get plenty of individual attention. We'll show you how to adjust springs, use the straps and footbar, and move safely on the equipment. Don't worry about keeping up with everyone - focus on your own body and learning the movements. You might feel muscles you didn't know you had!
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Will I be sore after my first session?It's normal to feel some muscle soreness 24-48 hours after your first few sessions as your body adapts to new movements and muscle activation. This is different from pain - you should never feel sharp or uncomfortable pain during or after class. The soreness typically decreases as you attend more regularly. Stay hydrated, do some gentle stretching, and consider booking into our Stretch & Release class if you need some recovery-focused movement.
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I want to get a membership but I don’t want the commitmentOur memberships are monthly, with a 3 month or annual minimum commitment, depending on your choice. We designed this around quarters of the year, to help our clients build a regular routine and better achieve their goals. Annual memberships have been introduced to help build consistency all year long, with multiple perks to reward the stability it gives us to better plan for your needs! You can opt for class packs instead if it sits better with you, but you join a boutique fitness studio because you want accountability. If we can track your progress over 12 weeks +, we are better placed to achieve your goals. Moreover, memberships work out better financially and have some extra perks, like discounts on workshops and even guest passes for select memberships :)
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What if my pass expires before I complete my credits?All passes/memberships must be used up within the allocated time, unless we are closed during that period and unable to avail the sessions. No exceptions. Failure to use them in the allocated time will lead to losing the credits. We plan for our sessions based on the knowledge that our clients will need them in that time-frame.
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Why do passes have expiration dates? Can't I use them indefinitely?We know it might seem inconvenient, but there's an important reason - your success! Think about learning to drive: if you only practiced once a month, you'd never progress from nervous learner to confident driver. The same principle applies to Pilates. Progress comes from consistency, not intensity. Attending once each week will yield better results than doing 4 classes in one week then disappearing for 5 weeks. You come to us with goals - whether that's mobility, strength, flexibility, or injury recovery. Our pass expiration dates encourage the consistent practice that actually gets you results. They also help us plan our class schedule and instructor availability based on realistic projections, ensuring we can provide the quality, small-group experience you expect. We want you to see and feel the transformation you're investing in, and that only happens when you show up regularly for yourself. Schedule your sessions in a consistent cadence that works for YOU, then commit. Let's smash your individual goals together!
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Do you offer corporate or group bookings?Yes, we welcome corporate wellness groups, team-building sessions, and private group bookings. Whether you're planning a one-time session or a regular class series, we can tailor it to your needs. Reach out to us to discuss availability, pricing, and custom options.
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What is your Cancellation policy?CANCELLATION – We have a 24-hour cancellation policy for all sessions. If you do not cancel before the cancellation window, you will be charged for your session. If you do not show up to a booked session, there will be a €5 no-show penalty fee. No exceptions will be granted.
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What is the waitlist policy?People on the waitlist are moved into class as spaces open up. We assume that if you are on the list, you still want to attend. So if your plans change, please remove yourself from the waitlist.
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I got a waitlist notification but can't respond. Help?Our booking system, Momence, still doesn't support +353 SMS, so all class notifications will come from a +44 number until this is sorted out. If you’re on a waitlist and receive a text about an available spot—but can't reply to the +44 number—the fastest way to secure your spot is to "leave the waitlist" and book directly via the app or website. This will save time and help you grab that spot before someone else does! Wait for a confirmation text or email saying your booking is confirmed.
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What if I feel unwell on the day of my class?Please don't attend if you're feeling unwell, have a fever, or any symptoms that could affect others. While our regular 24-hour cancellation policy applies, we understand that illness can come on suddenly. Contact us at enquiries@tunuspace.ieto discuss your situation - we want to keep our studio community healthy and safe.
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Do you have a referral program?Yes! We love when our clients share their Pilates journey with friends. When you bring a friend who joins, you both get rewarded—and gain a built-in accountability buddy to keep you motivated. Working out together makes it easier to stay on track and hit those goals! For every friend you refer, you'll earn money credits towards your membership, and so will they.
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Can I bring my child to the studio?For safety, insurance and to maintain a calm environment, we kindly ask that children do not attend or wait inside the studio during classes. If you have questions about child care or special circumstances, feel free to contact us in advance.
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What's the minimum age for classes? Do you accept teenagers?We welcome clients from age 16 and up in our regular classes. For anyone under 18, we require parental consent and recommend starting with our White Level (Beginner) classes to ensure proper form and safety. Pilates is excellent for young athletes looking to improve their performance, prevent injuries, or develop better body awareness. If you have a teenager interested in Pilates, feel free to contact us to discuss their specific needs and goals.
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Can men do Reformer Pilates? Is it suitable for guys?Absolutely! Reformer Pilates is fantastic for men and offers incredible benefits regardless of gender. Many professional athletes, including footballers, rugby players, and golfers, use Pilates as part of their training because it builds core strength, improves flexibility, enhances balance, and helps prevent injuries. Pilates is particularly great for men who want to: Build functional core strength Improve posture (especially helpful for desk workers) Increase flexibility and mobility Complement other sports or gym training Recover from or prevent injuries Develop better body awareness and control Our classes welcome everyone, and our instructors are skilled at adapting exercises to suit different body types, fitness levels, and goals. You'll find the Reformer provides serious resistance training that will challenge you in ways you might not expect. Come ready to work - Pilates might look controlled, but it's definitely not easy!
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What’s your studio hygiene policy?We take hygiene seriously and keep our space fresh and welcoming for everyone. After each class, we ask clients to wipe down their reformer and props using the sanitiser wipes provided. The studio is also cleaned regularly to maintain high standards of cleanliness. As a carpet-floor studio, chewing gum is strictly not allowed on the premises!
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Do you offer student, senior, or healthcare worker discounts?Currently, we don't offer specific discount programs beyond our standard pricing. However, we do have several ways to make Pilates more affordable: our intro offer gives new clients excellent value to try us out, we offer flexible membership packages to suit different budgets and frequencies, and our referral program rewards both you and your friends with credits when you bring someone new to the studio. We believe our competitive pricing and small class sizes already provide excellent value with the personalized attention you receive.
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Do you offer gift cards?Yes! Gift cards make the perfect present for anyone looking to try something new or prioritize their wellness. You can purchase gift cards for specific packages (like our intro offer), individual classes, or monetary amounts that the recipient can use toward any of our services. Gift cards are ideal for birthdays, holidays, new moms looking to get back into fitness, or anyone who's mentioned wanting to try Pilates. You can purchase gift cards directly here.
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Do gift cards expire?Yes, gift cards are valid for 12 months from the date of purchase. This gives recipients plenty of time to start their Pilates journey while encouraging them to begin within a reasonable timeframe to get the most benefit from consistent practice.
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Who do I reach out to if I have an issue or request/suggestion?We are very receptive to feedback/requests and suggestions. Please send us an email at enquiries@tunuspace.ieand we’ll usually respond within 24 hours.
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Lost Property at Tunu SpaceWe take care to securely log and store all lost property found on our premises. Items like clothing, shoes, bottles, and toiletries will be kept for at least 7 days. Valuables—including phones, jewellery, and watches—will be held for up to one month before being donated. For hygiene reasons, we do not store undergarments. If you believe you’ve left something behind at Tunu Space, we’re here to help. Just give us a call at +353 1 575 8490 or email us at operations@tunuspace.ie, and we’ll do our best to reunite you with your belongings.
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ClassPass UsersAll ClassPass bookings must be managed through ClassPass. We are unable to mark you as attending if you do not attend. Please make sure you sign our mandatory waiver here before your class.
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